Crisis Solutions

Crisis solutions. Customized.

Every community has unique challenges. Our crisis solutions are tailored to meet them.

99%

of calls are resolved without involving 911¹

96%

of contacts diverted from emergency department²

87,911

crisis inquiries answered via call, text, or chat in 2024³

Our Crisis Center of Excellence has decades of experience in multiple states. This gives us the ability to create a full-service crisis system that is effective for your specific community. As a trusted partner, we’ll work with you and local resources to ensure your crisis system fits your needs.

two people in corporate setting at desktop together

Managing your response system

Our Crisis System Management oversees quality, claims processing, provider network management, and braided funding — all to help optimize your solutions. We also partner with community resources to augment existing crisis services, creating a more cost-effective response system.

Developing the right solutions

Our Crisis Safety Platform (CSP) is redefining efficiency, equity, and costs. A software built to be scalable and secure, CSP acts as a command center. It streamlines crisis workflows, closes the loop on care referrals, and ultimately provides a more responsive, efficient way to help those in need.

Let’s partner together to help save lives

Source:

1. Internal data, Washington State Data Dashboard YTD average for 2024.

2. Internal data, Crisis Enterprise Dashboard, 1/1/24-12/31/24.

3. Internal data, Crisis Enterprise Dashboard, 1/1/24-12/31-24.