Carelon Crisis Solutions

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Crisis solutions customized

Drawing on decades of experience, we are transforming crisis response with systems built to meet your needs.

99%

of calls are resolved without involving 911¹

96%

of callers diverted from
emergency department²

250K+

crisis interactions supported in 2025³

We combine national expertise with local capabilities to deliver an integrated, high-performing crisis system of care. Every community has a unique population and different needs. Together, we can solve your challenges and raise the quality of life for your population.

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Making a difference one person at a time

Our Crisis Safety Platform (CSP) was built by crisis experts for crisis experts. It’s a scalable system that allows crisis specialists to provide care when it’s needed most. Hear how it helped make a difference in the life of one caller.

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An in-depth look at our Crisis Safety Platform

Our CSP acts as a command center, which provides real-time solutions to streamline crisis workflows, close the loop on care referrals, and ultimately, help those in need. Hear how it works from those who know it firsthand.

Let’s partner together to help save lives

1 Internal data, Washington State data Dashboard YTD average for 2024.
2 Internal data, 2024.
3 Internal data, 2025.

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