Carelon Crisis Solutions

Crisis solutions. Customized.

We tailor our crisis solutions to work for all communities. See how we're helping Georgia and learn how we can make a difference for yours, too.

99%

of calls are resolved without involving 911¹

96%

of contacts diverted from emergency department²

87,911

crisis inquiries answered via call, text, or chat in 2024³

Our Crisis Center of Excellence has decades of experience in multiple states. This gives us the ability to create a full-service crisis system that is effective for your specific community. As a trusted partner, we’ll work with you and local resources to ensure your crisis system fits your needs.

two people in corporate setting at desktop together

Making a difference one person at a time

Our Crisis Safety Platform was built by crisis experts for crisis experts. It's a scalable system that allows crisis specialists to provide care when it's needed most. Hear how it helped make

a difference in the life of one caller.

An in-depth look at our Crisis Safety Platform

Our Crisis Safety Platform (CSP) acts as a command center, which provides real-time solutions to streamline crisis workflows, close the loop on care referrals, and ultimately, help those in need. Hear how it works from those who know it firsthand.

Let’s partner together to help save lives

Source:

1. Internal data, Washington State Data Dashboard YTD average for 2024.

2. Internal data, Crisis Enterprise Dashboard, 1/1/24-12/31/24.

3. Internal data, Crisis Enterprise Dashboard, 1/1/24-12/31-24.